FiveStrata Return Portal

Please provide the following information to return a lead:

All lead returns must be returned within five (5) days of the lead delivery. All returned leads will be reviewed by our QA team and either validated or sent back to the client with the specific findings and reasons why this lead was not a valid return. Any lead not returned within that timeframe will be counted as a billable lead. Only valid returns will be removed from the billing invoice amount.

OLeadID (required)
Client Name (required)
Client Email (required)
Client Company Name (required)
Return Reason (required) Non-Homeowner - Renter Non-Homeowner - Apartment/Condo/Townhome Non-Homeowner - Business Non-Homeowner - Mobile Home Out of Area Low Utility Bill (Solar leads only) Filtered Utility Company (Solar leads only) Already Has Service Other

Please verify that the "Other" reason being used is a valid return reason according to the agreed upon terms set forth in the campaign. All "Other" return requests will be sent to your account manager and takes longer to process. If it was not agreed upon it will not be deemed as a valid return by our QA team.
Please provide us with the accurate zip code and any other notes about this lead so we can validate that it is out of your area.

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